Frequently Asked Questions
Everything you need to know about your Speediance smart home gym experience.
What are the shipping costs and delivery times?
We offer free standard shipping on all smart gym consoles. Delivery typically takes 7-14 business days depending on your location, and you will receive a tracking number as soon as your order leaves our warehouse.
Does the Speediance gym require professional installation?
No, our units are designed for easy setup. Most users can have their system ready for a workout within 15-30 minutes of unboxing. We provide comprehensive video guides and digital manuals to assist you.
What is your return policy for equipment?
We offer a 30-day risk-free trial. If you are not satisfied with your purchase, you can return the equipment in its original packaging for a full refund, minus any applicable return shipping fees.
Do I need a monthly subscription to use the machine?
While the machine includes free lifetime access to basic modes and local workouts, a premium membership is available to unlock personalized AI coaching, live classes, and advanced data tracking.
What kind of warranty comes with my purchase?
Every Speediance unit comes with a 2-year limited warranty covering the main screen and motor, and a 1-year warranty on accessories and cables against manufacturing defects.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for eligible customers.